Here, we answer the most frequent questions.
Please read this information carefully before ordering.
If you have any other questions, please contact us.
Vintage? What is it ?
A vintage product is an old, used, second hand product.
At Old is The New New (OITNN), we select objects from the 1950’s to the end of the 80’s.
In our shop, you can also find some “retro” styled items. It means that we’re not really sure about their age but their design reminds us of something vintage.
All our products has been cleaned and some of them has been revamped and /or repainted.
VERY IMPORTANT : Vintage products are sometimes more than 50 years old, they are not new and that is precisely what makes all their beauty. But it is also the reason why, they might have stains, shocks, marks and scratches, wear points or small spots. We take particular care to describe precisely the state of each product. So take the time to read the description and look at the pictures of the products before ordering. They are sold as is and without any warranty. We do our best to ensure that the pictures illustrate accurately the products sold.
Nevertheless, we can’t guarantee a perfect similarity, the photos therefore have no contractual value.
Vintage and standards
Our products, mainly intended for children (furniture, beds, objects, toys, etc.) do not meet all the current safety standards, they may pose a risk when used in other context than decoration.
How do I get my goods?
Currently, we do not have a physical store but we offer a collection service in Cape Town CBD.
DELIVERY by OITNN:
We can deliver to your place, up to, more or less, 40 km around Cape Town. We do not deliver beyond the area delineated on the map
City Bowl = R30
Atlantic Seaboard = R50
Southern Suburbs = R90
Northern Suburbs = R120
West Coast = R120
South Peninsula = R150
Cape Flats = R150
If you choose delivery by OITNN, the fees will appear once you put your postal address on the checkout page.
We only accept EFT (Electronic Funds Transfer) at this stage or cash payment if you choose to collect your items.
Don’t worry very soon we will accept debit/credit card payments.
Please send us your proof of payment within 24h at email@example.com.
Pass this time, your items will be back on sale.
Cash on collection:
Please collect your items within 48h.
Pass this time, the items will be back on sale too.
If you can’t collect within 48h, we will ask you to proceed a EFT payment to secure your purchase.
I don’t like the ordered product, can I return it?
Unfortunately, no return will be possible for vintage or second-hand products.
Therefore, we invite you to read carefully the product’s descriptive sheets before ordering.
Any other request?
Please contact us.